Relay Support by Smartphone
UI/UX Design, Website Development
Overview
We built a product technical support system. When an error occurs on the client side, access the support page with a QR code.
Client can check the details of the error, countermeasures, etc. on the support page, and client can also make a reservation for inquiries to the person in charge at the support center.
Note: Due to NDA contract terms for this project. Real product images are not allowed to be used. Sample images are used instead.
Highlighted
Functions
Functions
- Set working time
- Error content management
- Request support from supporter (by phone)
- Client authentication
- Support sites management
- Auto select time
Team
Structure
Structure
- Technical Leader
- Quality Assurance Leader
- Front-end Engineer(s)
- Back-end Engineer(s)
- Product UX/UI Designer(s)
- Quality Assurance(s)
Technologies
Other Works