Relay Support by Smartphone

UI/UX Design, Website Development

Overview

We built a product technical support system. When an error occurs on the client side, access the support page with a QR code.

Client can check the details of the error, countermeasures, etc. on the support page, and client can also make a reservation for inquiries to the person in charge at the support center.

Note: Due to NDA contract terms for this project. Real product images are not allowed to be used. Sample images are used instead.

Highlighted
Functions
  • Set working time
  • Error content management
  • Request support from supporter (by phone)
  • Client authentication
  • Support sites management
  • Auto select time
Team
Structure
  • Technical Leader
  • Quality Assurance Leader
  • Front-end Engineer(s)
  • Back-end Engineer(s)
  • Product UX/UI Designer(s)
  • Quality Assurance(s)
Technologies

We would love to hear from you

We’d love to hear about your business challenges, even if you’re not sure what your next step is. No pitch, no strings attached.